Policies

Shipping

All items are sent via USPS. Most items and large boxes are sent Priority Mail. Smaller, light items may be sent via First Class.

If you require expedited shipping, please contact me and I will arrange to send you your package through any carrier or speed you wish. SproutedDreams@gmail.com is my direct Email

 

Refunds and Returns

I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 30 days of delivery
I don’t accept cancellations, but please contact me if you have any problems with your order.
The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
  • Custom or personalized orders
  • Digital downloads
  • Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Please contact me

I am always available to help you with your Fairy garden! You can Email me at SproutedDreams@gmail.com

Or you can call if you prefer- my phone number is 661-523-2550

 

 If you have any trouble or questions about your order, don’t hesitate to reach out. I will work with you to make it right!